File a grievance

Tell us what went wrong and we will give you a ticket number you can track. We acknowledge every grievance within 48 hours and resolve it within one month of receipt, as the Consumer Protection (E-Commerce) Rules, 2020 require. Our Grievance Officers are named on the contact page.

You can also write to support@shwetartistry.com with “Grievance” in the subject line. A ticket filed here is easier for both of us to follow.